Frequently Asked Questions

Find answers to common questions about ordering, delivery, and our meals.

Ordering

What days can I order?

Orders must be placed by Friday for Sunday and Monday delivery. Place your order during the ordering window, and we’ll confirm your delivery details at checkout.

Is there a minimum order?

Yes, we have a minimum order requirement of 5 meals per order. This helps us maintain quality and keep delivery efficient.

How do I place an order?

You can order by texting us, messaging on Instagram @ecmeal_prep, or emailing us directly. Include your meal selections, delivery address, and preferred delivery time.

Can I modify my order after placing it?

Yes, you can modify your order as long as we haven’t started preparation. Contact us as soon as possible if you need to make changes.

Delivery

Do you deliver in Bakersfield?

Yes, we deliver locally in Bakersfield and nearby areas. Check our Delivery Area page for specific neighborhoods and zones.

How do I know if you deliver to my address?

Visit our Delivery Area page or contact us with your zip code. We’ll quickly confirm if we deliver to your location and any applicable delivery fees.

What are your delivery windows?

We offer evening (4pm-7pm) delivery windows. You can choose your preferred time when placing your order.

Are there delivery fees?

Delivery fees vary by location. Most central Bakersfield areas have free delivery, while outer areas may have a small delivery fee shown at checkout.

Meals and Ingredients

Are your meals organic?

Yes, we use all organic ingredients and prioritize clean, simple preparation. All our produce is certified organic and we source quality, sustainably-raised proteins.

What oils do you cook with?

We cook exclusively with avocado oil or extra virgin olive oil. No processed oils or unhealthy fats are used in any of our meal preparation.

Can I request modifications?

If you have an ingredient concern or dietary restriction, contact us before ordering and we’ll tell you what modifications are possible for that week’s menu.

Do you accommodate dietary restrictions?

We can often accommodate common dietary needs. Contact us with your specific requirements and we’ll let you know which meals work for you and what modifications are possible.

Still Have Questions?

Can’t find what you’re looking for? We’re here to help with any questions about our meals, ingredients, or delivery process.