Privacy Policy

EC Meal Prep respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, or contact us.

Information We Collect

When you place an order or contact us, we may collect information such as your name, email address, phone number, billing details, delivery address, order details, meal selections, and any notes you provide with your order.

We may also collect basic website usage information, such as pages visited, device type, browser type, approximate location, referral source, and interactions with our website.

How We Use Your Information

We use your information to process orders, prepare and deliver meals, communicate with you about your order, respond to questions, improve our website, prevent fraud, and manage our business operations.

Order and Payment Information

Order information may be used to fulfill purchases, confirm delivery details, provide customer support, and keep basic business records. Payment information is processed through our payment provider. We do not store full credit card numbers on our website.

Google Analytics and Search Console

We may use Google Analytics to understand how visitors use our website and improve the customer experience. Google Analytics may collect information such as browser type, device type, pages visited, time spent on the site, traffic source, and general location data.

We may also use Google Search Console to review website search performance, search traffic, indexing status, and related technical website information. This helps us understand how our website appears in Google Search and improve our site.

Cookies and Tracking

Our website may use cookies and similar technologies to improve site functionality, remember preferences, measure website performance, and understand visitor activity. You can disable cookies in your browser settings, but some website features may not work properly.

How We Share Information

We do not sell your personal information. We may share limited information with trusted service providers that help us operate our website, process payments, manage orders, deliver meals, provide analytics, send emails, or support our business.

We may also share information when required by law, to protect our business, prevent fraud, or comply with legal obligations.

Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure. However, no website or online system can be guaranteed to be completely secure.

Data Retention

We keep order and customer information only as long as needed for business, tax, legal, customer service, and operational purposes.

Your Choices

You may contact us to request access to, correction of, or deletion of your personal information, where applicable. You may also opt out of marketing emails at any time if we send promotional emails.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].